Privacy Policy

Last updated: 2025-11-18

This Privacy Policy explains how Thermometrics Corporation (“Thermometrics”, “we”, “us” or “our”) collects, uses, shares and protects personal information in connection with our website thermometricscorp.com and related pages such as our RFQ and scheduling forms (collectively, the “Site”).

This Policy is intended primarily for our customers and prospective customers, including engineers, buyers, and other business contacts (“you”).

1. Information We Collect

We collect information in three main ways:

1.1 Information you provide to us

This includes information you choose to submit through the Site or by contacting us, such as:

Contact details (name, company, job title, email address, phone number).
Project or RFQ details (application, sensor type, quantities, specifications, drawings or attachments you send).
Scheduling information when you book a call with us (preferred times, topic, contact info).
Any other information you include in a message or form field.

1.2 Information collected automatically

When you visit the Site, we may automatically collect certain technical information, such as:

IP address and approximate location (at the city/region level).
Device and browser information (type, version, operating system).
Pages viewed, links clicked, time spent and navigation paths on the Site.
Date and time of access, and other standard web server logs.

We may use cookies or similar technologies to support basic site functionality and to understand how visitors use the Site. You can usually control or disable cookies through your browser settings, but some features of the Site may not function correctly if you do so.

1.3 Information from third parties

If you schedule a call using our Microsoft Bookings link or similar services, those providers may share with us basic booking and contact details needed to confirm and hold the meeting. We may also receive business contact information through referrals, trade shows, industry directories or similar B2B sources.

2. How We Use Your Information

We use personal information for legitimate business purposes, including to:

Respond to your RFQs, quote requests and technical inquiries.
Schedule and conduct calls or meetings you request.
Provide product, application and engineering support.
Operate, maintain and improve the Site and our services.
Monitor Site performance, security and usage trends.
Send you information about our products, services, events or updates, where permitted by law.
Comply with legal obligations, enforce our rights and protect against misuse or fraud.

We do not sell your personal information in the common sense of the word. If applicable privacy laws treat certain types of sharing or advertising technology as a “sale” or “share,” we will address those obligations in the “Your Rights and Choices” section below.

3. How We Share Information

We may share your information with:

Service providers that help us operate our business and the Site, such as hosting providers, email and productivity tools, appointment scheduling tools, and IT/security providers.
Business partners involved in specific projects or orders where your information is needed to provide quotations, manufacture products, or coordinate deliveries.
Professional advisors (e.g., auditors, legal counsel) where necessary to protect our legitimate interests.
Authorities or other parties when we believe it is necessary to comply with applicable law, regulation, legal process, or to protect our rights, safety or property or that of others.

If we are involved in a merger, acquisition, reorganization or sale of assets, your information may be transferred as part of that transaction, subject to appropriate protections.

4. Data Retention

We keep personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including:

To respond to inquiries and RFQs and maintain records of our commercial relationship.
To comply with recordkeeping, tax and other legal or regulatory requirements.
To resolve disputes or enforce our agreements.

Retention periods may vary based on the type of data, the nature of our relationship with you, and legal requirements in the relevant jurisdiction.

5. Security

We use reasonable technical and organizational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Marketing communications

If you no longer wish to receive certain marketing emails from us, you can follow the unsubscribe instructions in those emails or contact us using the details below. We may still send you non-promotional communications related to active quotes, orders, or service requests.

6.2 Rights under certain privacy laws

Depending on where you live, you may have rights under applicable data protection laws, such as the ability to:

Request access to the personal information we hold about you.
Request that we correct or update inaccurate information.
Request that we delete certain information, subject to legal exceptions.
Object to or request restriction of certain processing.
Request a copy of your information in a portable format, where applicable.

To exercise these rights, please contact us at the address or email listed in the “Contact Us” section. We may need to verify your identity before responding. In some cases, we may decline or limit a request where the law allows or requires us to do so (for example, where complying would conflict with our legal obligations or internal recordkeeping requirements).

If your local law gives you the right to lodge a complaint with a data protection authority, you may do so, but we encourage you to contact us first so that we can address your concerns directly.

7. Children's Privacy

The Site is intended for business and professional use and is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so that we can take appropriate steps.

8. International Visitors

Thermometrics Corporation is based in the United States, and the Site is operated from the United States. If you access the Site from outside the U.S., you understand that your information may be transferred to, stored in, and processed in the United States and other countries, which may have different data protection laws than your home jurisdiction.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements or other factors. When we do, we will revise the “Last updated” date at the top of this page. If changes are material, we may provide additional notice (for example, by posting a notice on the Site).

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, you can contact us at:

Thermometrics Corporation
18714 Parthenia Street
Northridge, CA 91324
United States
Phone: (818) 886-3755
Email: sales@thermometricscorp.com